{"id":4621,"date":"2026-04-26T17:42:35","date_gmt":"2026-04-26T17:42:35","guid":{"rendered":"https:\/\/azan.com.vn\/blog\/vingroup-dung-lam-dien-thoai-dang-sau-cam-ket-phuc-vu-cho-den-khi-khach-hang-khong-con-dung-vsmart-la-gi.html"},"modified":"2026-04-26T17:42:35","modified_gmt":"2026-04-26T17:42:35","slug":"vingroup-dung-lam-dien-thoai-dang-sau-cam-ket-phuc-vu-cho-den-khi-khach-hang-khong-con-dung-vsmart-la-gi","status":"publish","type":"post","link":"https:\/\/azan.com.vn\/blog\/vingroup-dung-lam-dien-thoai-dang-sau-cam-ket-phuc-vu-cho-den-khi-khach-hang-khong-con-dung-vsmart-la-gi.html","title":{"rendered":"Vingroup d\u1eebng l\u00e0m \u0111i\u1ec7n tho\u1ea1i: \u0110\u1eb1ng sau cam k\u1ebft ph\u1ee5c v\u1ee5 cho \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n d\u00f9ng Vsmart l\u00e0 g\u00ec?"},"content":{"rendered":"

M\u1ed9t cam k\u1ebft \u0111\u1ed3ng h\u00e0nh ch\u01b0a t\u1eebng c\u00f3 ti\u1ec1n l\u1ec7<\/b><\/p>\n

Chi\u1ec1u 9\/5, th\u00f4ng tin ph\u00e1t \u0111i t\u1eeb T\u1eadp \u0111o\u00e0n Vingroup ph\u00e1t \u0111i cho hay, VinSmart d\u1eebng nghi\u00ean c\u1ee9u s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m tivi, \u0111i\u1ec7n tho\u1ea1i, m\u00e1y l\u1ecdc kh\u00f4ng kh\u00ed th\u1ebf h\u1ec7 ti\u1ebfp theo, \u0111\u1ec3 d\u1ed3n l\u1ef1c ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7 cao cho VinFast v\u00e0 nghi\u00ean c\u1ee9u c\u00e1c \u1ee9ng d\u1ee5ng cho th\u00e0nh ph\u1ed1 th\u00f4ng minh, nh\u00e0 th\u00f4ng minh, c\u00e1c thi\u1ebft b\u1ecb IoT.<\/p>\n

Khi VinSmart kh\u00f4ng ti\u1ebfp t\u1ee5c s\u1ea3n xu\u1ea5t ti vi, smartphone n\u1eefa, t\u01b0\u01a1ng lai c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m \u0111ang trong tay ng\u01b0\u1eddi d\u00f9ng s\u1ebd ra sao?<\/p>\n

Theo h\u00e3ng, c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00e3 b\u00e1n ra th\u1ecb tr\u01b0\u1eddng v\u1eabn gi\u1eef nguy\u00ean ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh, s\u1eeda ch\u1eefa, ch\u0103m s\u00f3c nh\u01b0 \u0111\u00e3 cam k\u1ebft cho \u0111\u1ebfn ng\u00e0y kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m n\u1eefa. M\u1ed9t ph\u1ea7n b\u1ed9 ph\u1eadn thi\u1ebft k\u1ebf ph\u1ea7n m\u1ec1m \u0111i\u1ec7n tho\u1ea1i v\u1eabn ti\u1ebfp t\u1ee5c nghi\u00ean c\u1ee9u \u0111\u1ec3 n\u00e2ng c\u1ea5p, c\u1eadp nh\u1eadt cho c\u00e1c \u0111i\u1ec7n tho\u1ea1i Vsmart \u0111\u00e3 b\u00e1n ra th\u1ecb tr\u01b0\u1eddng.<\/p>\n

Kh\u00f4ng ch\u1ec9 v\u1eady, \u0111i\u1ec1u \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c nh\u00e0 m\u00e1y c\u1ee7a VinSmart s\u1ebd ti\u1ebfp t\u1ee5c s\u1ea3n xu\u1ea5t \u0111i\u1ec7n tho\u1ea1i, tivi hi\u1ec7n c\u00f3 cho \u0111\u1ebfn h\u1ebft v\u00f2ng \u0111\u1eddi c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u1ec3 cung c\u1ea5p cho th\u1ecb tr\u01b0\u1eddng.<\/p>\n

\n
\"Vingroup<\/p>\n
\n

\u0110i\u1ec7n tho\u1ea1i Vsmart.<\/p>\n

Theo chuy\u00ean gia th\u01b0\u01a1ng hi\u1ec7u Ng\u00f4 \u0110\u1ee9c H\u1ea3i (Gi\u00e1m \u0111\u1ed1c m\u1ea3ng chi\u1ebfn l\u01b0\u1ee3c – th\u1ecb tr\u01b0\u1eddng C\u00f4ng ty Funzilla Vi\u1ec7t Nam), n\u1ebfu quan s\u00e1t k\u0129, s\u1ebd th\u1ea5y s\u1ef1 kh\u00e1c bi\u1ec7t trong cam k\u1ebft quy\u1ec1n l\u1ee3i m\u00e0 Vingroup \u0111\u01b0a ra trong th\u00f4ng b\u00e1o n\u00e0y. S\u1ef1 kh\u00e1c bi\u1ec7t m\u00e0 chuy\u00ean gia n\u00e0y g\u1ecdi l\u00e0 “\u0111\u1eb3ng c\u1ea5p v\u1ecb th\u1ebf”.<\/p>\n

“H\u00e3ng kh\u00f4ng ch\u1ec9 cam k\u1ebft b\u1ea3o h\u00e0nh, s\u1eeda ch\u1eefa khi kh\u00e1ch h\u00e0ng c\u1ea7n, m\u00e0 c\u00f2n ti\u1ebfp t\u1ee5c b\u1ed1 tr\u00ed m\u1ed9t b\u1ed9 ph\u1eadn nghi\u00ean c\u1ee9u, thi\u1ebft k\u1ebf ti\u1ebfp t\u1ee5c c\u1ea3i ti\u1ebfn, n\u00e2ng c\u1ea5p ph\u1ea7n m\u1ec1m, ph\u1ee5c v\u1ee5 cho \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n d\u00f9ng Vsmart. \u0110\u00e2y l\u00e0 m\u1ed9t d\u1ea1ng cam k\u1ebft \u0111\u1ed3ng h\u00e0nh, c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n r\u1ea5t nhi\u1ec1u cam k\u1ebft b\u1ea3o h\u00e0nh th\u01b0\u1eddng th\u1ea5y trong c\u00e1c quy\u1ebft \u0111\u1ecbnh t\u01b0\u01a1ng t\u1ef1 c\u1ee7a nhi\u1ec1u h\u00e3ng kh\u00e1c”, \u00f4ng H\u1ea3i nh\u1eadn \u0111\u1ecbnh.<\/p>\n

Theo v\u1ecb chuy\u00ean gia, s\u1edf d\u0129 Vingroup c\u00f3 th\u1ec3 cam k\u1ebft \u0111\u1ed3ng h\u00e0nh v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn h\u1ebft v\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m l\u00e0 v\u00ec 3 l\u00ed do:<\/p>\n

Th\u1ee9 nh\u1ea5t<\/i><\/b>, th\u1ef1c t\u1ebf c\u00e1i t\u00ean VinSmart kh\u00f4ng nh\u1eefng kh\u00f4ng bi\u1ebfn m\u1ea5t m\u00e0 c\u00f2n \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng, g\u00f3p ph\u1ea7n \u0111\u01b0a VinFast tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng h\u00e3ng xe \u0111i\u1ec7n th\u00f4ng minh nh\u1ea5t th\u1ebf gi\u1edbi.<\/p>\n

Th\u1ee9 hai<\/i><\/b>, \u0111\u00e2y kh\u00f4ng ph\u1ea3i d\u1ea1ng doanh nghi\u1ec7p ph\u00e1 s\u1ea3n, ng\u01b0\u1ee3c l\u1ea1i l\u00e0 m\u1ed9t s\u1ef1 chuy\u1ec3n h\u01b0\u1edbng t\u1ed1t h\u01a1n v\u00e0 \u0111\u01b0\u1ee3c cam k\u1ebft b\u1edfi T\u1eadp \u0111o\u00e0n Vingroup v\u1edbi ngu\u1ed3n l\u1ef1c m\u1ea1nh.<\/p>\n

V\u00e0 th\u1ee9 ba<\/i><\/b>, \u0111\u1ed3ng h\u00e0nh tr\u1ecdn v\u1eb9n c\u00f9ng kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 m\u1ed9t “ADN” quen thu\u1ed9c c\u1ee7a Vingroup.<\/p>\n

\u00d4ng H\u1ea3i l\u1ea5y m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 “cam k\u1ebft \u0111\u1ed3ng h\u00e0nh” c\u1ee7a T\u1eadp \u0111o\u00e0n n\u00e0y trong l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n. N\u0103m 2020, khi th\u1ecb tr\u01b0\u1eddng v\u00f4 c\u00f9ng kh\u00f3 kh\u0103n v\u00ec Covid-19, trong khi c\u00e1c doanh nghi\u1ec7p b\u1ea5t \u0111\u1ed9ng s\u1ea3n thi nhau “kh\u1ea5t” n\u1ee3 kho\u1ea3n chia s\u1ebb l\u1ee3i nhu\u1eadn theo cam k\u1ebft th\u00ec Vingroup v\u1eabn tr\u1ea3 \u0111\u00fang v\u00e0 \u0111\u1ee7 cho c\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0. R\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi \u0111\u00e3 l\u00ean trang c\u00e1 nh\u00e2n “k\u1ec3 s\u01b0\u1edbng” khi nh\u1eadn \u0111\u1ee7 l\u1ee3i nhu\u1eadn cam k\u1ebft t\u1eeb th\u01b0\u01a1ng hi\u1ec7u B\u0110S c\u1ee7a T\u1eadp \u0111o\u00e0n n\u00e0y.<\/p>\n

“C\u00f3 th\u1ec3 th\u1ea5y quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng lu\u00f4n l\u00e0 s\u1ed1 1 v\u1edbi Vingroup v\u00e0 nh\u1eefng g\u00ec \u0111\u00e3 cam k\u1ebft, Vingroup s\u1ebd d\u00e0nh m\u1ecdi ngu\u1ed3n l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1eafc ch\u1eafn”, \u00f4ng H\u1ea3i n\u00f3i.<\/p>\n

“Smartphone \u0111ang b\u01b0\u1edbc v\u00e0o k\u1ef7 nguy\u00ean t\u1ed3n kho”<\/b><\/p>\n

N\u00f3i v\u1ec1 quy\u1ebft \u0111\u1ecbnh chuy\u1ec3n h\u01b0\u1edbng c\u1ee7a VinSmart, chuy\u00ean gia c\u00f4ng ngh\u1ec7 B\u00f9i Tr\u1ecdng Hi\u1ebfu, ng\u01b0\u1eddi t\u1eebng nhi\u1ec1u n\u0103m l\u00e0m vi\u1ec7c \u1edf thung l\u0169ng Silicon, M\u1ef9, chia s\u1ebb, \u00f4ng kh\u00e2m ph\u1ee5c v\u1edbi quy\u1ebft \u0111\u1ecbnh n\u00e0y. B\u1edfi VinSmart ch\u01b0a h\u1ec1 c\u00f3 d\u1ea5u hi\u1ec7u h\u1ee5t h\u01a1i, ng\u01b0\u1ee3c l\u1ea1i, h\u00e3ng \u0111i\u1ec7n tho\u1ea1i Vi\u1ec7t c\u00f2n \u0111ang c\u1ea7m c\u1edd trong cu\u1ed9c \u0111ua v\u1edbi c\u00e1c \u00f4ng l\u1edbn \u0111i\u1ec7n tho\u1ea1i tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

V\u1ecb tr\u00ed th\u1ee9 3, v\u01b0\u1ee3t m\u1eb7t m\u1ed9t lo\u1ea1t “c\u00e1 m\u1eadp” trong ng\u00e0nh c\u00f4ng ngh\u1ec7 ch\u1ec9 sau 15 th\u00e1ng l\u00e0 m\u1ed9t k\u00ec t\u00edch kh\u00f3 tin nh\u01b0ng c\u00f3 th\u1eadt c\u1ee7a VinSmart.<\/p>\n

\u00d4ng B\u00f9i Tr\u1ecdng Hi\u1ebfu c\u0169ng \u0111\u00e1nh gi\u00e1, smartphone \u0111ang b\u01b0\u1edbc v\u00e0o “k\u1ec9 nguy\u00ean t\u1ed3n kho” v\u00e0 h\u1ea7u nh\u01b0 kh\u00f4ng c\u00f2n c\u01a1 h\u1ed9i g\u00e2y \u0111\u1ed9t ph\u00e1. \u0110i\u1ec1u \u1ea5y theo \u00f4ng l\u00ed gi\u1ea3i vi\u1ec7c v\u00ec r\u1ea5t nhi\u1ec1u \u0111\u1ea1i gia trong th\u1ecb tr\u01b0\u1eddng \u0111i\u1ec7n tho\u1ea1i smartphone, t\u1eeb Apple, Samsung t\u1edbi Xiaomi, Oppo, Huawei, Sony \u0111\u1ec1u \u0111ang r\u1ee5c r\u1ecbch chuy\u1ec3n h\u01b0\u1edbng sang l\u0129nh v\u1ef1c kh\u00e1c l\u00e0 \u00f4 t\u00f4 \u0111i\u1ec7n, theo nh\u1eefng g\u00ec Vingroup l\u00e0m.<\/p>\n

\n
\"Vingroup<\/p>\n
\n

Nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t \u0111i\u1ec7n tho\u1ea1i Vsmart.<\/p>\n

“Quan s\u00e1t xu h\u01b0\u1edbng tr\u00ean th\u1ebf gi\u1edbi m\u1edbi th\u1ea5y r\u00f5 Vingroup quy\u1ebft \u0111\u1ecbnh ch\u00ednh x\u00e1c khi \u0111\u1ec3 VinSmart b\u1eaft tay c\u00f9ng VinFast ph\u00e1t tri\u1ec3n xe \u0111i\u1ec7n. C\u00f4ng ngh\u1ec7 l\u00f5i m\u00e0 VinSmart \u0111ang n\u1eafm s\u1ebd l\u00e0 si\u00eau v\u0169 kh\u00ed \u0111\u01b0a xe \u0111i\u1ec7n VinFast l\u00ean t\u1ea7m cao. C\u00f3 th\u1ec3 th\u1ea5y Vingroup \u0111ang c\u00f3 th\u1ebf m\u1ea1nh h\u01a1n c\u00e1c c\u00f4ng ty c\u00f4ng ngh\u1ec7 l\u1edbn, \u1edf ch\u1ed7 h\u1ecd s\u1edf h\u1eefu c\u1ea3 m\u1ea3ng c\u00f4ng ngh\u1ec7 v\u00e0 h\u00e3ng \u00f4 t\u00f4”, \u00f4ng Hi\u1ebfu nh\u1eadn \u0111\u1ecbnh.<\/p>\n

V\u1ecb chuy\u00ean gia c\u0169ng cho r\u1eb1ng, nh\u00ecn r\u1ed9ng h\u01a1n, vi\u1ec7c t\u1eadp trung m\u1ecdi ngu\u1ed3n l\u1ef1c cho VinFast \u0111\u1ec3 \u0111\u01b0a h\u00e3ng n\u00e0y tr\u1edf th\u00e0nh h\u00e3ng xe \u0111i\u1ec7n th\u00f4ng minh to\u00e0n c\u1ea7u l\u00e0 b\u01b0\u1edbc \u0111i r\u1ea5t \u0111\u00fang \u0111\u1eafn, b\u1edfi \u00f4 t\u00f4 \u0111i\u1ec7n l\u00e0 s\u1ea3n ph\u1ea9m mang gi\u00e1 tr\u1ecb ph\u00f9 h\u1ee3p v\u1edbi t\u1ea7m nh\u00ecn to\u00e0n c\u1ea7u c\u1ee7a Vingroup.<\/p>\n

“V\u1edbi t\u1ea7m nh\u00ecn \u0111\u00f3n \u0111\u1ea7u v\u00e0 s\u1ef1 t\u1eadp trung t\u1ed1i \u0111a ngu\u1ed3n l\u1ef1c, bao g\u1ed3m c\u1ea3 t\u00e0i ch\u00ednh l\u1eabn ch\u1ea5t x\u00e1m, t\u00f4i tin th\u1ebf gi\u1edbi s\u1ebd \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m m\u1ed9t th\u1ebf h\u1ec7 \u00f4 t\u00f4 th\u00f4ng minh h\u00e0ng \u0111\u1ea7u”, v\u1ecb chuy\u00ean gia nh\u00ecn nh\u1eadn.<\/p>\n

CEO Vingroup: “Quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng VinSmart s\u1ebd kh\u00f4ng \u0111\u1ed5i”<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

“\u0110\u00e2y kh\u00f4ng ph\u1ea3i d\u1ea1ng doanh nghi\u1ec7p ph\u00e1 s\u1ea3n, ng\u01b0\u1ee3c l\u1ea1i l\u00e0 m\u1ed9t s\u1ef1 chuy\u1ec3n h\u01b0\u1edbng t\u1ed1t h\u01a1n c\u1ee7a T\u1eadp \u0111o\u00e0n Vingroup” – Chuy\u00ean gia t\u1ea1i Funzilla Vi\u1ec7t Nam n\u00f3i.<\/p>\n","protected":false},"author":2,"featured_media":4622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[998,24,999],"class_list":["post-4621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kien-thuc-huu-ich","tag-doanh-nghiep-pha-san","tag-loc-khong-khi","tag-tap-doan-vingroup"],"_links":{"self":[{"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/posts\/4621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/comments?post=4621"}],"version-history":[{"count":0,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/posts\/4621\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/media\/4622"}],"wp:attachment":[{"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/media?parent=4621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/categories?post=4621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/azan.com.vn\/blog\/wp-json\/wp\/v2\/tags?post=4621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}